Every enquiry answered. Every opportunity secured.

    Ella manages admin, captures revenue and maximises opportunities, creating time for your team to focus on what they do best.

    Trusted by

    Reeds Rains
    Your Move
    Webbers
    grainger
    Member of the Federation of Independent Agents
    DM & Co
    Ad Hoc
    Daniel James Residential
    viewber
    Century 21
    Relocation Agent Network
    Motis Estates
    One platform, every job

    How Ella helps your agency

    Our team has a combined 70 years of experience working at estate agents, portals, CRMs and other proptech. We’re built property-first to empower the market with modern tools, helping you save time and boost revenue

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    Lead response & qualifying

    Qualifies enquiries and books them straight into your negotiators' diary

    Prospect management

    Nurtures relationships and engages with your existing database

    Voice AI

    Picks up the phone when your team can't, trained on your processes and brand

    Portal enquiries

    Responds to all of your portal leads instantly, reducing the time your team spends on qualification

    Always-on cover

    Available 24/7 to handle enquiries and tasks across voice, WhatsApp, web chat and email

    Property management

    Triages tenant issues, escalating out to contractors and creating work orders

    Call logging

    Transcribes, logs, categorises and scores all calls, saving your team time

    Repeat tasks

    Handles repeat tasks like renewals, compliance, viewing feedback or creating valuation packs

    Simple setup

    Trained with industry-specific knowledge, designed to get you up and running without any hassle

    Ella
    Voice call
    2:18
    0:00 / 2:18

    "Hi, is 42 Maple Street still available?" Ella booked the viewing for 3pm Saturday and sent confirmation, all in your brand's voice.

    One assistant, every channel

    Wherever your clients reach you

    Every enquiry across phone, WhatsApp, web chat and email gets the same instant, on-brand response, so nothing slips between the channels and every opportunity is secured.

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    Reapit logoReapit
    Rightmove logoRightmove
    WhatsApp logoWhatsApp
    Salesforce logoSalesforce
    Street logoStreet
    Zapier logoZapier
    iamproperty logoiamproperty
    Reapit logoReapit
    Rightmove logoRightmove
    WhatsApp logoWhatsApp
    Salesforce logoSalesforce
    Street logoStreet
    Zapier logoZapier
    iamproperty logoiamproperty
    MRI Software logoMRI Software
    Zoopla logoZoopla
    Google Calendar logoGoogle Calendar
    HubSpot logoHubSpot
    Apex27 logoApex27
    LeadPro logoLeadPro
    MRI Software logoMRI Software
    Zoopla logoZoopla
    Google Calendar logoGoogle Calendar
    HubSpot logoHubSpot
    Apex27 logoApex27
    LeadPro logoLeadPro
    OnTheMarket logoOnTheMarket
    REX logoREX
    Zoom logoZoom
    Loop logoLoop
    10ninety logo10ninety
    Acquaint logoAcquaint
    OnTheMarket logoOnTheMarket
    REX logoREX
    Zoom logoZoom
    Loop logoLoop
    10ninety logo10ninety
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    Integrations

    Connects to the tools you already use

    Ella integrates with leading property CRMs and business platforms, slotting into the workflows your team already runs on.

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    Onboarding

    We walk you through it, step by step

    A guided onboarding with a real person at your side. We handle every integration and hand you an assistant that already understands property, so going live is not about training, it's about polish and fitting to your brand.

    Hands-on support A dedicated account manager configures and launches Ella with you, end to end, so you're never left to set it up alone.

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    1. Meet your account manager

      A dedicated guide owns your launch from day one.

    2. We connect your phones & CRM

      The technical integration work is on us.

    3. WhatsApp & website chat set up

      We'll even talk to your website provider for you.

    4. Ella's already trained on propertypre-built

      No months teaching her the basics — she arrives ready.

    5. You add the finishing touches

      Tone of voice, qualifying criteria, a few agency details.

    Frequently asked questions

    Everything you need to know about how Ella fits into your agency.

    Skip the pitch. See the product.

    A short, no-pressure walkthrough of exactly where Ella would help you.

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